Return and Refund Policy

At Grill Shak, we strive to ensure your satisfaction with our products. If you are not entirely pleased with your purchase, we offer a straightforward refund and return policy:

1. Returns:  You may return the purchased item within 30 days of receiving it.To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Refunds:  Once your return is received and inspected, we will send you an email notification.If approved, your refund will be processed, and a credit will be applied to your original method of payment.
3. Exchanges:  We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact out team using the form below.
4. Shipping:  You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:  If you have any questions regarding our refund and return policy, please reach out to our customer service team by using the form below. Thank you for choosing Grill Shak. Your satisfaction is our priority, and we appreciate your understanding of our refund and return procedures.

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